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Refund Policy

Last updated · August 2026

🎁 Try before you pay. Every new user gets 14 days of Pro free — no card required — so you can make sure Negosyo Manager fits your business before spending anything.

This Refund Policy explains how refunds work for paid Pro plans of Negosyo Manager, offered by Paldomz Systems.

1. Free Trial First

New users receive a 14-day Pro trial at no cost. When it ends, you can keep using the Free plan forever or upgrade to Pro. Because you can fully evaluate Pro for free first, most questions are answered before any payment is made.

2. 14-Day Money-Back Guarantee

If you purchase Pro and you're not happy, you may request a full refund within 14 days of your first purchase. Just email us and we'll process it — no drama. This guarantee applies to your first Pro purchase.

3. Monthly Subscriptions

Monthly Pro can be cancelled anytime. When you cancel, you keep Pro access until the end of the period you already paid for, and you are not charged again. We do not provide partial refunds for the remainder of a month once it has started, except within the 14-day money-back window above.

4. Lifetime Purchases

The one-time Lifetime plan is covered by the same 14-day money-back guarantee from the date of purchase. After 14 days, the Lifetime purchase is non-refundable, as it is a one-time payment granting long-term access.

5. How to Request a Refund

Email info@paldomzsystems.com from the address used at purchase, with your order/receipt details. We aim to respond within a few business days. Approved refunds are issued to your original payment method.

Online payments are being set up. Once live, Pro purchases will be processed by a third-party Merchant of Record (our payment provider). Refunds are issued through that provider; their processing times and payment-method rules also apply. This policy takes effect when paid plans launch.

6. Exceptions

We may decline refunds in cases of clear abuse (for example, repeated buy-and-refund activity) or where required otherwise by the payment provider's or applicable law's rules. Nothing in this policy limits any non-waivable rights you may have under Philippine consumer law.

7. Contact

Questions about refunds or billing? Email info@paldomzsystems.com.

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